Payment Policy
Confirmation Policy
The customer receives a confirmation voucher via email within 24 hours of successful booking.
In case the preferred slots are unavailable, an alternate schedule of the customer’s preference will be arranged, and a new confirmation voucher will be sent via email.
Alternatively, the customer may choose to cancel their booking before confirmation and a full refund will be processed.
Refund Policy
The applicable refund amount will be processed within 10 business days.
All applicable refunds will be done by ITA Hub.
Booking Policy
This is the new booking policy
Cancellation Policy
- If cancellation is made 30 days or more before the date of travel, 25.0% of total booking cost will be charged as cancellation fees.
- If cancellation is made between 15 days to 30 days before the date of travel, 50.0% of total booking cost will be charged as cancellation fees.
- If cancellation is made within 15 days before the date of travel, total booking cost will be charged as cancellation fees.
- In the event of unforeseen weather conditions, union issues, government restrictions, or any other circumstances beyond human control, certain trips or activities may be cancelled. In such cases, alternate feasible options will be provided. However, a cash refund will not be available.
Payment Terms Policy
- 100.0% of total tour cost will have to be paid 0 days before the date of booking
- All Prices are in Indian Rupees or USD and subject to change without prior notice.
- Price quoted are subject to availability at time of confirmation, we are currently not holding any blocking against the sent quotation.
- Tour prices are valid for Indian Nationals & Foreigners holding Indian Resident Permit.
- Booking confirmations are subject to availability.
- All Hotels Rooms are subject to availability
- We are not holding any reservations of air seats, hotel rooms, conference rooms etc. Final availability status will only be known when we request for bookings.
- Holiday Surcharge will be additional if applicable
- Any overstay expenses due to delay or change or cancellation in flight will be on the guests own & ITA Hub will not be held liable for such expenses however we will provide best possible assistance.